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Computer Training: MS Outlook®

Click here for the PDF Course Outline

When you complete any of these MS Outlook® training courses, you'll receive a certificate to confirm your proficiency. You can also "pick and choose" topics from any of these courses for Q&A sessions or Project Kickstarts (no certificates issued for Q&A or Kickstart sessions).

You can also purchase the workbooks for these courses separately.

Would you like more information about how our Outlook® sessions can be tailored to your needs?

Click here to have us call you. OR Take a skill assessment.

Computer Literacy

Note: To get the most out of your Microsoft Access® instruction, we recommend that you first master the skills in our Computer Literacy course.

Microsoft Outlook® Introduction

Outlook® is an excellent tool for businesses! In addition to email, it also includes a calendar/scheduler, a task list, a contacts list, and a journal. Simplify your business organization by making Outlook work for you.

Average course time: 3 - 4 hours

You'll need:

Computer Literacy or equivalent experience
A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher

You'll learn:

About Outlook® in business
Outlook® modules
Outlook® folders
Connecting to your email account
Importing email and contacts from Outlook Express®
Managing your contacts
Contact categories
Distribution lists
Sending, forwarding and re-sending email messages
Email attachments
Reply to All, Cc and Bcc
Scheduling appointments, events, and meetings
Recurring events
Meeting requests
Calendar, work week, and working hours
Working with Tasks

Microsoft Outlook® Intermediate

Build on your knowledge of the basic features of Microsoft Outlook®.

Average course time: 2 - 3 hours

You'll need:

A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher
Microsoft Outlook® Introduction or equivalent experience

You'll learn:

Formatting email messages
Stationery
Signatures
Creating and organizing personal folders
Message rules
Organizing email by sender, date, or "conversations"
Grouping in views
Notes
Journal entries
Recording time in the Journal
Assigning tasks
Flags
Out-of-office messages

Microsoft Outlook® Advanced

Average course time: 2 - 3 hours

You'll need:

A working computer with Windows® installed on it
Microsoft Outlook® 97 or higher
Microsoft Outlook® Intermediate or equivalent experience

You'll learn:

AutoArchiving
Import and Export
Tools - options
Contacts - filtering by categories